Refund Policy for Aarambh Institute
Effective Date: [Insert Date]
At Aarambh Institute, we strive to provide high-quality online coaching services for exams such as UPSC, UPPSC, MPPSC, UKPSC, RPSC (RAS), UGC NTA -NET /JRF, assistant professor and Other Oneday Exams. We understand that circumstances may arise where you might need to request a refund. Please review our Refund Policy carefully.
1. Eligibility for Refunds
Refunds are subject to the following conditions:
- Refund requests must be made within 7 days of purchasing a course.
- You are eligible for a refund only if you have accessed less than 10% of the course content.
- No refunds will be issued once more than 10% of the course material has been accessed or if live classes have been attended.
- Refunds are not applicable for courses purchased on discount or as part of special promotions.
2. Process for Requesting a Refund
To request a refund:
- Email our support team at [Insert Email] with your registered email address and the course details.
- Provide a valid reason for your refund request.
- Our team will review your request within 5-7 business days and, if approved, process your refund to the original method of payment.
3. Refund Processing Time
- Approved refunds will be processed within 10-14 business days of approval, depending on your payment method and bank policies.
- Refunds will be made to the same payment method used during the purchase. We cannot process refunds to any other account or payment method.
4. Non-Refundable Circumstances
Refunds will not be granted in the following cases:
- Failure to use the course or attend the classes after purchase.
- Violation of Aarambh Institute’s Terms & Conditions or misuse of the platform.
- Technical issues due to user error or internet connectivity issues.
- Courses purchased during a promotional offer, discount period, or bundled packages.
5. Course Cancellations by Aarambh Institute
In rare instances where Aarambh Institute cancels a course, you will receive a full refund. We will notify affected users via email in such cases.
6. Changes to Refund Policy
Aarambh Institute reserves the right to update or modify this Refund Policy at any time. Changes will be posted on our website and app. Continued use of our services implies acceptance of the updated policy.
Contact Us
If you have any questions or concerns regarding this Refund Policy, feel free to reach out to us:
- Email: info@aarambhinstitute.co.in
- Phone: +91 7400976700
By enrolling in any course, you acknowledge that you have read, understood, and agree to this Refund Policy.